Product safety and compliance

We aim to show the product name, active ingredient where relevant, strength, format, pack size, key warnings and current availability. Packaging and formulations can change, so the label and leaflet supplied with the product always take priority.

Website content is general product information, not medical advice, diagnosis or a recommendation for an individual.

Use medicines and health products only for their labelled purpose and follow all dose, age, duration and storage instructions. Do not exceed the stated dose or combine products with the same active ingredient.

Ask a pharmacist or another qualified healthcare professional if you take other medicines, have a health condition, are pregnant or breastfeeding, or are unsure whether a product is suitable.

Seek urgent medical help for severe symptoms, breathing difficulty, a serious allergic reaction, suspected overdose or immediate danger. Contact a healthcare professional when symptoms persist, worsen or cause concern. The contact form is for store support and is not monitored as an emergency service.

Some products have age, quantity or other eligibility restrictions. Customers must provide accurate information and be legally able to buy and receive the selected products. We may request clarification or decline an order where a restriction applies.

Availability can differ by EU country. Customers are responsible for confirming local requirements for purchase, import and possession. We may limit or cancel an item that cannot legally or safely be sent to the selected destination.

Cold-chain delivery, where offered, is limited to eligible products and EU destinations. We do not ship outside the EU. See our shipping information.

Keep products in their original packaging, follow the stated storage conditions and keep them out of sight and reach of children. Do not use expired or damaged products. Follow local pharmacy or waste authority guidance for disposal.

For health, hygiene and safety reasons, some opened or sealed products cannot be returned. Do not use a product if its seal is broken, packaging is damaged or contents do not match the label. Contact us before returning anything.

For a product, destination or order question, use the contact page or email orders@funcaps-store.com. For personal medical questions, contact a qualified healthcare professional.